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Chataroo eTicketing Features

Help Desk Ticketing System for Customer Support

Web based help desk software! Chataroo eTicketing allows you to manage your support services more efficiently, treating each and every incoming request as a unique, traceable ticket. Managing support requests sent in via email, through the web or over the phone in one EASY to use sytem empowers your support agents and reassures your end-users of quick, efficient and quality support!
eTicketing Features: Free Premium
Easy Integration
Unlimited Departments
Set Priority Levels
Unlimited Status
Assign to Operators
Canned Responses
Respond by Email
Custom Branding
Ticket Log
Single Operator
Multi-Operator
(free: only one user per acct.)
Multi-Product
(free: only one product per acct.)
AD Free
(free accts: 1st 2 weeks no banner ads!)
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Customer Testimonials:

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Chataroo Benefits & Features

  • Fully Customizable

    Change nearly every feature of the chat window. Copy/Paste HTML code to install as Button, Embeded Window, Multi-operator, or Footer bar.

    View Install Samples
  • Turn Key System

    Simply Copy/Paste HTML code to your website source code and your are running our applications live! Easy, Simple, Effective.

    How to install?
  • Unlimited Operators

    Add as many operators as needed. We are scaleable and can grow as your company expands. Operator discount available for multi-product customers.

  • Review & Analyze

    Tracking customers with Live Tracking, Support Tickets, and/or Live Chat issues will give you invaluable insight into your business and customers.